Is it necessary to book tickets in advance or can I purchase them on arrival to the castle ?
Yes all Tickets must be purchased online in advance via the website www.santasenchantedcastle.ie Book online early as all dates will sell out quickly.
Is there are a charge for Babies?
Yes there is €15.00 charge for all babies and children and this includes a present from Santa.
Explain the early bird offer
The Early Bird includes one free adult place per booking and is available until 21st September 2016. Additional Adults are €10 each.
Is there accommodation packages with tickets?
Yes we are delighted to have partnered up with Riverside Park Hotel & Treacys Hotel who have excellent offers and are both within walking distance of Castle. Book early as special rates are subject to availability.
Am I entitled to a refund / or given an option to change dates if we cannot attend the tour due to unforeseen circumstances ?
Unfortunately there are no refunds / changes allowed on tickets purchased.
How do I get to Enniscorthy Castle ?
Please click on the following link www.santasenchantedcastle.ie/elf-map-to-get-here/
Is there parking facilities ?
There are no parking facilities in the grounds of the castle, however, there is parking available in the town.
What do I need to bring with me to the Castle ?
Please ensure to bring your printed online ticket with you to the Castle.
Are buggies / pushchairs permitted on the tour ?
Buggies and pushchairs are not permitted on the tour
Is Enniscorthy Castle Wheelchair accessible ?
Yes Enniscorthy Castle is wheelchair accessible and there is a lift to access each floor.
What is the duration of the Tour ?
The duration of the tour is approximately 45 Minutes.
Am I permitted to take photos while on the tour ?
Yes, you are allowed to take photos during the tour and Santa’s Elves are happy to take a picture for you using your camera/phone while your child is visiting Santa
What happens if we arrive late for our tour ?
It is advisable to be at the Castle approximately 10 minutes prior to the commencement of the tour. Please allow extra travel time during bad weather and peak traffic times. If you arrive late for the tour, we regret, to say that we cannot guarantee that you can partake in the tour.
Is there a restaurant in Enniscorthy Castle ?
There is no restaurant or dining facilities within the castle, however, Enniscorthy town, has many restaurants / coffee shops within close proximity to the Castle. www.enniscorthytourism.com
What else can I see and do while in Enniscorthy ?
Please visit www.enniscorthytourism.com for more details on visitor attractions in Enniscorthy.